Browse our collection, choose your favorite frame, select your lens type, and proceed to checkout. Once your order is confirmed, our team begins preparing it for delivery.

Yes, we offer non-prescription or “zero power” lenses for fashion use or protection from digital screens and UV rays.

Orders are usually processed within 2–3 business days.

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  Local deliveries: 3–5 business days

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  International deliveries: 7–14 business days
  Delivery times may vary slightly depending on your location and courier services.

We offer a wide range of lenses including:

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  Single vision lenses
  
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  Bifocal and progressive lenses
  
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  Blue light filter lenses
  
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  Transition (photochromic) lenses
  
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  Polarized and tinted sun lenses
  

Yes, all lenses come with standard anti-glare and scratch-resistant coatings. You can also upgrade to premium coatings like UV protection, anti-fog, or hydrophobic (water-repellent) lenses.

If your glasses feel uncomfortable or loose, please contact our customer support team. We’ll guide you through adjustment options or help arrange an exchange if necessary.

Frames can be returned within 7 days of delivery if they are unused and in their original packaging.
Please note that lenses are custom-made and are non-refundable unless there is a manufacturing defect or an error on our part.

Yes, we provide a 6-month warranty covering manufacturing defects for both frames and lenses. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

Always use a microfiber cleaning cloth and a mild lens cleaning solution. Avoid using paper towels or rough fabrics as they can scratch your lenses. When not in use, store your glasses in a protective case.

For any inquiries or concerns, please contact us at Support@lenslab.com.au or through our Contact Us page.
Our team is available Monday to Saturday, 9:00 AM – 6:00 PM to assist you.